Most popular
Text reminders before field visits
When a Salesforce task due today is type Field Visit, send a Twilio SMS with the arrival window.
Salesforce + TwilioTry it →
Create your own Twilio and Salesforce integration
Choose a trigger
Choose an action
When Twilio: SMS received happens, do Salesforce: Create task.
Popular Twilio and Salesforce workflows
When this happens in one app, do this in the other. Try it on Hub to connect both apps and run the pair.
Log customer SMS replies on the Lead
When Twilio receives an SMS from a known lead mobile, create a Salesforce task with the message body.
Twilio + SalesforceTry it →
Reassign when SMS delivery fails
When Twilio reports undelivered status, update the Salesforce contact owner to the backup rep.
Twilio + SalesforceTry it →
Welcome text new field leads
When Salesforce creates a lead from the trade-show campaign, send a Twilio intro SMS with scheduling link.
Salesforce + TwilioTry it →
Create Salesforce task after Twilio call ends
When a Twilio call completes, log duration and recording link on the related Account.
Twilio + SalesforceTry it →
Agent
Use Corsair's MCP with your agent
Corsair connected
The agent searches both apps before it answers.
Did the installer text the customer about the 2pm window?
Twilio and Salesforce details
Twilio
Communications API for SMS, voice calls, WhatsApp messaging, and programmable telephony.
Salesforce
Enterprise CRM for leads, accounts, opportunities, service cases, and sales automation.
Twilio and Salesforce FAQ
Yes. Corsair is built with a REST API. This means you can build agents, knowledge bases, interfaces, and workflows.
Yes. With Corsair you connect both apps once, then automate in either direction: Twilio SMS and call events log on Salesforce records and Salesforce tasks can trigger texts.
Send visit reminders, log inbound replies, handle delivery failures, welcome new leads, and log completed calls.
Twilio message and call status webhooks plus Salesforce lead, task, and contact events are typed triggers.