ServiceNow MCP server
6 operations0 webhooks
IT service management with ServiceNow - query and read records in any table, create and update them, delete them, and list the tables an instance exposes.
Try ServiceNow with your agent
Connect ServiceNow, then paste this into Claude, ChatGPT or Cursor. For ideas from other apps, see the use cases.
Using Corsair, show me what you can do in ServiceNow on my account, then run one read-only example and show me the result.
ServiceNow tools and triggers
Tools are what your agent can do in ServiceNow through Corsair's MCP server. Triggers are the ServiceNow events a routine can start from.
Records
- CreateWrite
Create a record in any table, which triggers its business rules and notifications
records.create
- DeleteDestructive
Delete one record. ServiceNow keeps no undo, and what happens to referencing records depends on the table reference cascade rule
records.delete
- GetRead-only
Read one record by its sys_id
records.get
- ListRead-only
Query any table with an encoded query, field selection and offset paging
records.list
- UpdateWrite
Patch fields on one record, which triggers its business rules and notifications
records.update
Tables
- ListRead-only
List visible table metadata from sys_db_object, to find a table name to query
tables.list
Connect ServiceNow to Claude, ChatGPT or Cursor
- 1
Connect ServiceNow in Corsair
Add your ServiceNow API key once in Corsair. Corsair stores the credential encrypted and makes the ServiceNow API calls for your agent, so it never goes into a prompt or a config file. Connect ServiceNow
If your link lets the agent add apps, you can skip this: it gives you a sign-in link the first time it needs ServiceNow. On a ChatGPT personal plan, connect ServiceNow here first.
- 2
Add Corsair's MCP server to your agent
Every client uses the same address:
https://mcp.corsair.dev/mcpOpen Customize → Connectors → Add custom connector, paste the address, then select Connect.Add a custom MCP server with the address and choose OAuth. Personal plans get read tools only.Add to CursorOr add this to~/.cursor/mcp.json. Cursor opens Corsair to sign in the first time it connects.{ "mcpServers": { "corsair": { "url": "https://mcp.corsair.dev/mcp" } } }Run this, then run/mcpin Claude Code to sign in.claude mcp add --transport http corsair https://mcp.corsair.dev/mcpCodex, Gemini CLI, VS Code, Zed and other clients with OAuth sign-in work the same way. Clients without it, such as GitHub Copilot's coding agent, use a link's own address and an API key. Setup for every client
- 3
Sign in and choose what needs your approval
Your client opens Corsair to sign in. Pick a link: the apps your agent can use and a mode that decides what it may do without asking. In the default Cautious mode, ServiceNow's read and write operations run right away and its 1 destructive operation waits for your approval. Strict mode asks before every write and refuses destructive operations, and Read mode allows reads only.
FAQ
Install corsair and @corsair-dev/servicenow, add the ServiceNow plugin, and connect with an API key. Then call methods like corsair.servicenow.api.records.create() from your app. Corsair keeps each tenant isolated.
Yes. ServiceNow requires an API key from your ServiceNow account or developer dashboard. Create credentials with access that matches what you automate, then paste them into Corsair or connect through managed auth in Hub.
Yes. One Corsair client can hit ServiceNow, GitHub, Notion, Stripe, and the rest. Trigger ServiceNow from a webhook, push updates to Slack, or chain actions across plugins. Same tenant context across integrations, plain TypeScript.
Teams use Corsair for IT service management with ServiceNow - query and read records in any table, create and update them, delete them, and list the tables an instance exposes. Common builds include sync jobs, admin tooling, and agents that call ServiceNow APIs from your backend.
The SDK is open source. Self-host and you pay Corsair nothing for the integration layer. Hub bills for hosted auth and execution, not per ServiceNow API call. Hub has a generous free tier. For hobby projects you can probably run the whole thing on free. Paid plans start to matter with more tenants or heavier traffic.
We maintain @corsair-dev/servicenow in the open repo. When ServiceNow ships API changes, upgrade the package. Your call sites stay typed. You should not need to rewrite the integration layer each time.
No. Corsair does not read your ServiceNow data or hold individual access credentials. Credentials stay in your database. API calls run on your instance. We do not store ServiceNow data on your behalf.
Yes. Add https://mcp.corsair.dev/mcp as a custom connector or MCP server in Claude, ChatGPT, Cursor, VS Code, Claude Code, Codex or any client that supports remote MCP servers with OAuth sign-in, then sign in to Corsair. On ChatGPT personal plans, custom servers currently get read tools only.
Yes. Put ServiceNow on a link in Strict mode and every write waits for your approval, while destructive actions are refused. The default Cautious mode asks only before the 1 destructive ServiceNow operation. You can change a link's mode at hub.corsair.dev/me.