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Retently MCP server

18 operations0 webhooks

NPS, CSAT and CES surveys with Retently - list and upsert customers, send transactional surveys, import historical feedback, read campaign reports, and manage tags, topics and suppressions.

Use Retently in Claude, ChatGPT, Cursor or another MCP client

Connect Retently once in Corsair, then add one MCP address to your agent.

Connect Retently
Setup steps for Claude, ChatGPT, Cursor and Claude Code

Building your own app on the Corsair SDK? Get API keys

Try Retently with your agent

Connect Retently, then paste this into Claude, ChatGPT or Cursor. For ideas from other apps, see the use cases.

Using Corsair, show me what you can do in Retently on my account, then run one read-only example and show me the result.

Runs once, when you ask

Retently tools and triggers

Tools are what your agent can do in Retently through Corsair's MCP server. Triggers are the Retently events a routine can start from.

Customers

  • DeleteDestructive

    Permanently delete customers and all their associated data, identified by email address

    customers.delete

  • GetRead-only

    Get one customer by ID, including tags, custom properties, queue state and last survey

    customers.get

  • ListRead-only

    List customers with paging, sorting, a creation-date window, an email lookup and property filters

    customers.list

  • ResubscribeWrite

    Resubscribe previously unsubscribed customers; self-unsubscribed and bounced contacts are skipped

    customers.resubscribe

  • UnsubscribeWrite

    Unsubscribe customers from future surveys, optionally recording a custom opt-out message

    customers.unsubscribe

  • UpsertWrite

    Create or update up to 1,000 customers in one call, setting tags and custom properties

    customers.upsert

Feedback

  • GetRead-only

    Get one survey response by feedback ID

    feedback.get

  • ImportWrite

    Import up to 200 historical survey responses into a campaign, with scores, comments, topics and additional answers

    feedback.import

  • ListRead-only

    List survey responses with scores, comments, topics, tags and answers, filtered by customer, campaign, date or property

    feedback.list

Companies

  • GetRead-only

    Get one company by ID or domain, including its NPS, CSAT, CES and STAR scores

    companies.get

  • ListRead-only

    List companies with their domain, industry, tags, CX metrics and contact count

    companies.list

Templates

  • GetRead-only

    Get one survey template with its questions and their UUIDs, which feedback.import needs

    templates.get

Connect Retently to Claude, ChatGPT or Cursor

  1. 1

    Connect Retently in Corsair

    Add your Retently API key once in Corsair. Corsair stores the credential encrypted and makes the Retently API calls for your agent, so it never goes into a prompt or a config file. Connect Retently

    If your link lets the agent add apps, you can skip this: it gives you a sign-in link the first time it needs Retently. On a ChatGPT personal plan, connect Retently here first.

  2. 2

    Add Corsair's MCP server to your agent

    Every client uses the same address:

    https://mcp.corsair.dev/mcp
    Open Customize → Connectors → Add custom connector, paste the address, then select Connect.

    Codex, Gemini CLI, VS Code, Zed and other clients with OAuth sign-in work the same way. Clients without it, such as GitHub Copilot's coding agent, use a link's own address and an API key. Setup for every client

  3. 3

    Sign in and choose what needs your approval

    Your client opens Corsair to sign in. Pick a link: the apps your agent can use and a mode that decides what it may do without asking. In the default Cautious mode, Retently's read and write operations run right away and its 1 destructive operation waits for your approval. Strict mode asks before every write and refuses destructive operations, and Read mode allows reads only.

FAQ

Install corsair and @corsair-dev/retently, add the Retently plugin, and connect with an API key. Then call methods like corsair.retently.api.account.ping() from your app. Corsair keeps each tenant isolated.

Yes. Retently requires an API key from your Retently account or developer dashboard. Create credentials with access that matches what you automate, then paste them into Corsair or connect through managed auth in Hub.

Yes. One Corsair client can hit Retently, GitHub, Notion, Stripe, and the rest. Trigger Retently from a webhook, push updates to Slack, or chain actions across plugins. Same tenant context across integrations, plain TypeScript.

Teams use Corsair for NPS, CSAT and CES surveys with Retently - list and upsert customers, send transactional surveys, import historical feedback, read campaign reports, and manage tags, topics and suppressions. Common builds include sync jobs, admin tooling, and agents that call Retently APIs from your backend.

The SDK is open source. Self-host and you pay Corsair nothing for the integration layer. Hub bills for hosted auth and execution, not per Retently API call. Hub has a generous free tier. For hobby projects you can probably run the whole thing on free. Paid plans start to matter with more tenants or heavier traffic.

We maintain @corsair-dev/retently in the open repo. When Retently ships API changes, upgrade the package. Your call sites stay typed. You should not need to rewrite the integration layer each time.

No. Corsair does not read your Retently data or hold individual access credentials. Credentials stay in your database. API calls run on your instance. We do not store Retently data on your behalf.

Yes. Add https://mcp.corsair.dev/mcp as a custom connector or MCP server in Claude, ChatGPT, Cursor, VS Code, Claude Code, Codex or any client that supports remote MCP servers with OAuth sign-in, then sign in to Corsair. On ChatGPT personal plans, custom servers currently get read tools only.

Yes. Put Retently on a link in Strict mode and every write waits for your approval, while destructive actions are refused. The default Cautious mode asks only before the 1 destructive Retently operation. You can change a link's mode at hub.corsair.dev/me.