Create your own Jira and Salesforce integration

Choose a triggerChoose an action

Choose a trigger

Choose an action

When Jira: Triggered when an issue is updated in Jira happens, do Salesforce: Create contact.

Get started with Jira and Salesforce on Corsair Hub

Complete your first operation in <1 min

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Popular Jira and Salesforce workflows

When this happens in one app, do this in the other. Try it on Hub to connect both apps and run the pair.

File eng bugs from hot account cases

When a strategic account updates in Salesforce, open a Jira bug with account id and ARR in the description.

TriggerAccount created or updated

ActionCreate a new Jira issue

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Track renewal blockers in Jira

When an opportunity moves to blocked, create a Jira story linked to the customer name and stage.

TriggerOpportunity created or updated

ActionCreate a new Jira issue

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Notify CS when Jira fix ships

When a customer-linked Jira issue moves to Done, search Salesforce for the account owner to notify.

TriggerTriggered when an issue is updated in Jira

ActionSearch

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Add watchers from Salesforce contacts

When a new Jira issue mentions a customer code, update the related Salesforce contact with the Jira key.

TriggerTriggered when a new issue is created in Jira

ActionUpdate contact

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Convert SF tasks into Jira subtasks

When a follow-up task is completed in Salesforce, add a watcher on the linked Jira epic.

TriggerTask created or completed

ActionAdd a watcher to a Jira issue

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Agent

Use Corsair's MCP with your agent

Corsair connected

The agent searches both apps before it answers.

What's the status of the SSO bug for Globex?

Salesforce shows Globex Industries as a $120k account with an open case about SAML login failures since Monday. The CSM left a task to confirm ETA with engineering. Jira has PROD-1184 in In Progress assigned to the identity team with a fix targeted for Thursday's release. That matches the case notes and tells you what to relay to the customer.

Jira and Salesforce details

Jira

Issue and project tracking tool for agile sprints, bugs, epics, and team workflows.

See Jira integration Jira docs

Salesforce

Enterprise CRM for leads, accounts, opportunities, service cases, and sales automation.

See Salesforce integration Salesforce docs

Jira and Salesforce FAQ

Yes. Corsair is built with a REST API. This means you can build agents, knowledge bases, interfaces, and workflows.

Yes. With Corsair you connect both apps once, then automate in either direction between Jira and Salesforce.

Open Jira work from account and opportunity changes, sync customer context onto issues, and search Salesforce when engineering closes customer-impacting bugs.

Yes. Jira and Salesforce events are available as typed webhooks with tenant matching built in, so workflows and agents react as soon as something changes.