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Start Intercom chats after failed Stripe charges
When Stripe reports a failed payment, message the customer in Intercom with a link to update billing.
When Intercom: Conversation started happens, do Stripe: Get customer.
When this happens in one app, do this in the other. Try it on Hub to connect both apps and run the pair.
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When Stripe reports a failed payment, message the customer in Intercom with a link to update billing.
When Intercom starts a conversation tagged billing, attach the latest Stripe customer and charge summary in an internal note.
When Stripe succeeds on a replacement charge, reply in the open Intercom thread confirming the account is current.
When Stripe charge fails twice, update the Intercom contact with a delinquent billing tag for routing.
When Stripe payment fails for a VIP Stripe customer id, assign the Intercom conversation to the billing team.
Use Corsair's MCP with your agent
The agent searches both apps before it answers.
Why is Dana seeing a payment error in chat?
Customer messaging platform for support chat, product tours, and user engagement.
Payment infrastructure for accepting charges, subscriptions, invoices, and online checkout flows.
Yes. Corsair is built with a REST API. This means you can build agents, knowledge bases, interfaces, and workflows.
Yes. Connect both once in Corsair, then automate between billing chats and failed payments without manual exports.
Use the preset workflows above as starting points, then extend with Corsair agents or your own API calls for billing chats.
Yes. Intercom conversation events plus Stripe customer and payment webhooks are available as typed webhooks with tenant matching built in.