Create your own Intercom and PostHog integration

Choose a triggerChoose an action

Choose a trigger

Choose an action

When Intercom: A new contact was created in Intercom happens, do PostHog: Create an alias linking two distinct user IDs.

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Popular Intercom and PostHog workflows

When this happens in one app, do this in the other. Try it on Hub to connect both apps and run the pair.

Link Intercom users to PostHog IDs

When a new Intercom conversation starts, alias the user in PostHog for event lookup.

TriggerA new conversation was created

ActionCreate an alias linking two distinct user IDs

Intercom + PostHogTry it →

Pull Intercom profile on PostHog spikes

When PostHog captures an error burst, fetch the Intercom contact for the affected account.

TriggerA PostHog event was captured

ActionGet a single contact by ID

PostHog + IntercomTry it →

Log behavior tags as PostHog events

When Intercom adds a product tag, ingest a PostHog event with tag metadata.

TriggerA tag was added to a contact

ActionIdentity Create

Intercom + PostHogTry it →

Track page views after tickets close

When Intercom closes a conversation, track a PostHog page event for follow-up survey clicks.

TriggerA conversation was closed

ActionTrack Page

Intercom + PostHogTry it →

Add Intercom notes from PostHog funnels

When Intercom creates a contact, create a PostHog event noting onboarding start.

TriggerA new contact was created in Intercom

ActionEvent Create

Intercom + PostHogTry it →

Agent

Use Corsair's MCP with your agent

Corsair connected

The agent searches both apps before it answers.

What was the customer doing in the app before they wrote in about checkout failing?

Intercom conversation #8841 from Jordan at Northwind describes checkout spinning after applying a coupon; priority is high. PostHog shows Jordan triggered checkout_started, applied coupon SPRING20, then hit payment_failed three times in two minutes on mobile Safari, matching the report.

Intercom and PostHog details

Intercom

Customer messaging platform for support chat, product tours, and user engagement.

See Intercom integration Intercom docs

PostHog

Product analytics platform for event tracking, feature flags, session replay, and experiments.

See PostHog integration PostHog docs

Intercom and PostHog FAQ

Yes. Corsair is built with a REST API. This means you can build agents, knowledge bases, interfaces, and workflows.

Yes. Connect Intercom and PostHog once in Corsair, then automate in either direction with typed triggers and actions tailored to how your team works.

Alias Intercom users in PostHog, fetch contacts when metrics spike, and log tag and page events for reproduction steps.

Yes. Intercom conversation and contact webhooks plus PostHog captured event streams are typed triggers with tenant matching built in.