Create your own HubSpot and Zendesk integration

Choose a triggerChoose an action

Choose a trigger

Choose an action

When HubSpot: Support ticket created happens, do Zendesk: Create ticket.

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Popular HubSpot and Zendesk workflows

When this happens in one app, do this in the other. Try it on Hub to connect both apps and run the pair.

Open Zendesk tickets from HubSpot service alerts

When HubSpot fires a new support ticket object, create the matching Zendesk ticket with company id in custom fields.

TriggerSupport ticket created

ActionCreate ticket

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Mirror Zendesk status on the HubSpot ticket

When a HubSpot ticket property changes, push the new status to the linked Zendesk ticket.

TriggerSupport ticket updated

ActionUpdate ticket

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Refresh company context on escalation

When a company record updates in HubSpot, list recent Zendesk tickets for that domain.

TriggerCompany updated

ActionList tickets

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Link requester email to HubSpot contact

When a HubSpot contact changes, fetch the Zendesk ticket so requester fields stay aligned.

TriggerContact updated

ActionGet ticket

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Flag at-risk deals when support spikes

When a new deal is created, pull Zendesk comment history for the account to spot open blockers.

TriggerDeal created

ActionList comments

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Agent

Use Corsair's MCP with your agent

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The agent searches both apps before it answers.

What's the support situation for Northwind Logistics?

HubSpot shows Northwind as an active customer with a renewal deal in Negotiation. The company record lists two open service tickets synced from Zendesk in the last week. Zendesk ticket #51002 is waiting on API logs; #51044 was solved yesterday after a billing question. Both tickets reference the same HubSpot company id, so sales can see support load before the renewal call.

HubSpot and Zendesk details

HubSpot

CRM and marketing platform for contacts, deals, tickets, email, and sales automation.

See HubSpot integration HubSpot docs

Zendesk

Customer support platform for tickets, help centers, chat, and service team workflows.

See Zendesk integration Zendesk docs

HubSpot and Zendesk FAQ

Yes. Corsair is built with a REST API. This means you can build agents, knowledge bases, interfaces, and workflows.

Yes. With Corsair you connect both apps once, then automate in either direction with typed triggers and actions between HubSpot and Zendesk.

Create Zendesk tickets from HubSpot service objects, sync status both ways, attach company and deal ids, and show open ticket counts on company records.

Yes. HubSpot ticket, company, contact, and deal webhooks plus Zendesk typed API actions give you real-time CRM and support alignment.