Create your own Gmail and Jira integration

Choose a triggerChoose an action

Choose a trigger

Choose an action

When Gmail: Message changed happens, do Jira: Create issue.

Get started with Gmail and Jira on Corsair Hub

Complete your first operation in <1 min

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Popular Gmail and Jira workflows

When this happens in one app, do this in the other. Try it on Hub to connect both apps and run the pair.

Create Jira bugs from support@ mail

When a new message hits the support@ label, open a Bug in the SUP project with the thread link.

TriggerMessage changed

ActionCreate issue

Gmail + JiraTry it →

Email customers when Jira tickets close

When a linked SUP issue moves to Done, send a resolution email in the original Gmail thread.

TriggerIssue updated

ActionSend email

Jira + GmailTry it →

Tag escalated mail when Jira priority rises

When Jira priority becomes Highest, add the Escalated label on the source Gmail thread.

TriggerIssue updated

ActionModify labels

Jira + GmailTry it →

Draft ack emails for new Jira intake

When a Jira issue is created from mail, draft a we-received-your-request reply in Gmail.

TriggerIssue created

ActionCreate draft

Jira + GmailTry it →

Create a Gmail filter when a Jira project launches

When a new Jira project is created, label matching support mail for that product line.

TriggerProject created

ActionModify labels

Jira + GmailTry it →

Mirror public Jira comments to the reporter

When engineers comment on SUP issues, append the update to the Gmail thread as an internal note draft.

TriggerIssue updated

ActionCreate draft

Jira + GmailTry it →

Agent

Use Corsair's MCP with your agent

Corsair connected

The agent searches both apps before it answers.

Did we ever fix the login timeout Acme reported by email?

Gmail shows a thread from acme-admin@ last week labeled support/enterprise with two follow-ups asking for a status update. Jira has SUP-4421 Login timeout after idle (In progress), assigned to platform, with a comment yesterday that a patch ships Thursday.

Gmail and Jira details

Gmail

Google email service for sending, reading, organizing messages, labels, and inbox automation.

See Gmail integration Gmail docs

Jira

Issue and project tracking tool for agile sprints, bugs, epics, and team workflows.

See Jira integration Jira docs

Gmail and Jira FAQ

Yes. Corsair is built with a REST API. This means you can build agents, knowledge bases, interfaces, and workflows.

Yes. Connect Gmail and Jira once, then create issues from support mail, sync status back to threads, and keep labels aligned with Jira priority.

Intake from support@ labels, automatic customer replies on resolution, escalation labels, ack drafts, and engineer comment visibility for the original reporter.

Yes. Gmail mailbox change events and Jira issue and project webhooks are typed with tenant matching so support workflows run immediately.