Create your own GitHub and Zendesk integration

Choose a triggerChoose an action

Choose a trigger

Choose an action

When GitHub: Issue opened happens, do Zendesk: Create ticket.

Get started with GitHub and Zendesk on Corsair Hub

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Popular GitHub and Zendesk workflows

When this happens in one app, do this in the other. Try it on Hub to connect both apps and run the pair.

Open a GitHub issue for P1 Zendesk tickets

When support tags a ticket P1, create a GitHub issue in the eng-escalations repo with the Zendesk link.

TriggerIssue opened

ActionUpdate ticket

GitHub + ZendeskTry it →

File GitHub bugs from reproduced reports

When a GitHub issue is opened from template customer-bug, copy repro steps into the linked Zendesk ticket.

TriggerIssue opened

ActionList ticket comments

GitHub + ZendeskTry it →

Close Zendesk when GitHub issue fixes ship

When a linked GitHub issue closes with label released, solve the Zendesk ticket and add the version number.

TriggerIssue closed

ActionUpdate ticket

GitHub + ZendeskTry it →

Notify Zendesk when a hotfix PR merges

When a pull request with label hotfix merges, comment on the Zendesk ticket with the PR link.

TriggerPull request merged

ActionUpdate ticket

GitHub + ZendeskTry it →

Attach release notes to waiting tickets

When a GitHub release publishes, update open Zendesk tickets tagged fix-pending with the changelog URL.

TriggerRelease published

ActionList tickets

GitHub + ZendeskTry it →

Agent

Use Corsair's MCP with your agent

Corsair connected

The agent searches both apps before it answers.

What's the status of the SSO bug Zendesk ticket 4402?

Zendesk #4402 is Pending engineering with repro steps from Northwind's admin; priority is P1. GitHub issue eng-991 (SSO redirect loop) is In review with PR #882 merged to main; the next release tag should unblock solving the ticket.

GitHub and Zendesk details

GitHub

Code hosting platform for repositories, issues, pull requests, and developer workflows.

See GitHub integration GitHub docs

Zendesk

Customer support platform for tickets, help centers, chat, and service team workflows.

See Zendesk integration Zendesk docs

GitHub and Zendesk FAQ

Yes. Corsair is built with a REST API. This means you can build agents, knowledge bases, interfaces, and workflows.

Yes. With Corsair you connect both apps once, then automate in either direction: GitHub issues and releases sync with Zendesk tickets so support sees engineering progress.

Escalate P1 tickets to GitHub, mirror fix status back, notify on hotfix merges, and attach release notes.

GitHub issue, pull request, and release events are typed triggers; Zendesk updates run through the API.